Skip to main content

Bespoke AI tools that help your business level up

We design and build custom AI powered systems that automate work, unlock insight, and give small and medium businesses the capability of much larger organisations.

Trusted by businesses across Essex and London

Mitchell's BarbershopKOZMIC RecruitmentQlo

Most businesses are running on tools that were never built for them

Too many disconnected systems

Data scattered across platforms with no single source of truth. Workflows break down between tools.

Manual work everywhere

Repetitive tasks consuming time and prone to errors. Your team spends hours on admin instead of value creation.

No real insight

No real-time view of what's happening. Decisions made on gut feel rather than data.

AI feels out of reach

Off-the-shelf AI tools don't fit your workflows. Custom solutions seem too expensive or complex.

We build AI tools around how your business really works

1

Understand

We map your workflows, data flows, and pain points. No assumptions, just what actually happens.

2

Design

We prototype solutions that fit your processes. You see it working before we build it fully.

3

Build and integrate

We build the system and connect it to your existing tools. It works with what you have, not against it.

4

Iterate and scale

We refine based on real usage and add capabilities as your business grows. It evolves with you.

What we can build for you

🎯

Sales AI

Automate lead scoring, routing, and follow-ups

  • Lead scoring
  • Routing
  • Follow ups
  • Proposal drafting
  • Forecasting
🌐

Websites and digital journeys

AI-powered customer interactions and booking flows

  • AI enquiry handling
  • Smart forms
  • Personalised content
  • Booking flows
  • Telemetry
👥

CRM and customer intelligence

Bespoke customer management with real-time insights

  • Bespoke CRM
  • Customer summaries
  • Churn signals
  • Sentiment
  • Workflow automation
⚙️

Operations and workflow automation

Streamline approvals, routing, and exception handling

  • Approvals
  • Task routing
  • Exception detection
  • Notifications
  • Internal tooling
📊

Analytics and insight

Real-time dashboards and KPI tracking

  • Real time dashboards
  • KPI views
  • Anomaly alerts
  • Executive summaries
📡

Telemetry and business signals

Track behaviour and detect patterns early

  • Behaviour tracking
  • Journey drop off
  • Peak patterns
  • Early warning signals
🛟

Support and service tooling

AI-powered triage and knowledge management

  • AI triage
  • Ticket summaries
  • Knowledge base assistant
  • SLA dashboards
💰

Finance and commercial tooling

Automate financial processes and improve visibility

  • Margin tracking
  • Pricing guidance
  • Invoice automation
  • Cashflow visibility

Recent work

Real projects for real businesses. Here's what we've built recently.

Walk-in Services / Hospitality

Qlo — Real-Time Queue Intelligence Platform

Mitchell's Barbershop runs three busy locations across Essex with a walk-in only model. Customers had no way to know wait times before arriving, leadi...

ReactTypeScriptNode.jsExpress
Read case study →
Barbering / Personal Services

Mitchell's Barbers — Luxury Brand Website

Mitchell's needed a website that matched the premium, editorial quality of their in-shop experience. The existing site didn't reflect their 30-year he...

HTML5Tailwind CSSVanilla JavaScriptVercel
Read case study →
Recruitment / Professional Services

KOZMIC — Recruitment Sales CRM & Pipeline Dashboard

The team was managing their entire sales pipeline in spreadsheets and Notion pages with no visibility on deal velocity, stale opportunities, or revenu...

Next.js 14ReactTypeScriptTailwind CSS
Read case study →

What our clients say

Qlo has given us visibility we never had before. We can see exactly what's happening across all three shops in real time.

Mitchell

Owner, Mitchell's Barbershop

The website finally looks as premium as the service we provide. The academy section has already brought in new enrolments.

Mitchell

Owner, Mitchell's Barbershop

We went from guessing our pipeline to seeing every deal, every stage, every metric. The forecast alone has changed how we plan.

Nathan Harris

Director, KOZMIC Recruitment

Why bespoke beats off the shelf

Built for your workflows

No bending your processes to fit software. The tool adapts to how you actually work.

Uses your data properly

Connects to your systems and uses your actual data. No manual imports or duplicate entry.

Evolves with your business

Add features as you grow. Change workflows as you learn. It's yours to shape.

Who we work best with

Small and medium businesses scaling up

Founders seeking leverage

Teams drowning in admin

Businesses with data but no insight

If your business feels held back by its tools, this is your next step

Tell us what is slowing you down. We will tell you whether bespoke AI tooling is the answer.