Most businesses start with off-the-shelf tools. That's sensible. You get something working quickly, and the vendor handles updates and support.
But there comes a point where off-the-shelf stops fitting. Your workflows don't match the software's assumptions. You're bending your processes to fit the tool, not the other way around.
That's when bespoke makes sense.
Bespoke isn't about being fancy. It's about building tools that fit how you actually work. If your business has unique workflows, specific data needs, or processes that don't map to standard software, bespoke can be more efficient than forcing a square peg into a round hole.
The key question: are you spending more time working around your tools than with them? If yes, bespoke might be the answer.
15 January 2024